Speed Taxi Albania (“we,” “us,” or “our”) operates the Speed Taxi Albania mobile application (the “App”). This Privacy Policy outlines how we collect, use, and disclose information collected from users (“you” or “your”) of the App.
1. Information We Collect
- Personal Information: When you register an account with us, we may collect personal details such as your name, email address, phone number, and profile picture. This information helps us to create and manage your account effectively.
- Location Information: We collect your precise location data when you use our App to request taxi services. This information is necessary for providing our transportation services.
- Device Information: We may collect information about your device, including device type, operating system, and unique device identifiers.
- Usage Information: We may collect information about how you interact with the App, such as the features you use, pages visited, and actions taken.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain the App and our services.
- To process and fulfill your taxi service requests.
- To personalize your experience and improve our services.
- To communicate with you regarding your account
- To enhance your overall experience with the app
- To detect, prevent, and address technical issues and fraudulent activities.
3. Our promotional updates and communications:
We may send you promotional updates and communications regarding our services or special offers. You can opt-out of these communications at any time.
4. Sharing of Information
We may share your information in the following circumstances:
- With drivers to facilitate the provision of transportation services.
- With our service providers and business partners who assist us in operating the App and providing our services.
- With law enforcement authorities, government agencies, or other third parties when required by law or to protect our rights or the rights of others.
5. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Security
We take reasonable measures to protect the confidentiality and security of your information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
7. Child safety:
We prioritize the safety and privacy of children. Our app is not intended for use by individuals under the age of 18.
8. Your Choices
You may access, update, or delete your account information by logging into your account settings within the App. You may also choose to disable location services, but this may affect the functionality of the App.
9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]